This Orders & WhatsApp Privacy Notice explains how we use your personal data specifically for enquiries and orders placed through our website forms, WhatsApp, phone or social media messaging. We collect details such as your name, contact number, delivery address, recipient information, and order preferences so we can create and deliver your floral arrangements.
We use this information to confirm your order, share payment details, coordinate delivery, and handle support requests related to your purchase. Order information may be shared with trusted logistics partners or payment providers solely to complete your delivery and payment processing. We keep a record of your orders and conversations for a reasonable period to improve our service, manage repeat orders, and comply with legal obligations.
You may request access to, correction of, or deletion of your order‑related data by contacting us at privacy@fioresa.com or via WhatsApp, subject to any legal retention requirements.